Returns & Exchanges

At Suavecito Pomade, we want to ensure you are completely satisfied with your grooming experience. If you are not happy with your purchase, you may return or exchange unused items within 30 days of delivery.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in their original, unopened packaging and were purchased directly from our official online store within the last 30 days.

• 2.
  Request a Return Label

  Visit our online returns portal with your order number and email address to generate a prepaid shipping label and receive your Return Authorization number.

• 3.
  Pack and Ship

  Securely package your items to prevent damage during transit, include the packing slip, and drop the package off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.