Frequently Asked Questions
Everything you need to know about your favorite grooming products.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-21 days depending on the destination.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Due to the nature of our grooming products, we cannot accept returns on items that have been opened for hygiene reasons.
Which pomade is right for my hair type?
Our Original Hold is perfect for fine to medium hair, while our Firme Hold is designed for thick, curly, or stubborn hair that requires extra strength and all-day staying power.
Do you offer international shipping?
Yes, we ship our products worldwide. Please note that international customers are responsible for any customs fees, duties, or taxes incurred upon delivery.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your products cruelty-free?
Yes, we are proud to say that Suavecito Pomade does not test any of our products on animals and we strive to maintain high ethical standards in our manufacturing process.